1. Describe your CSA Group career journey.

   I was born and raised in Zimbabwe, a beautiful country located on the southern tip of Africa. My life in Zimbabwe was very pleasant and I enjoyed a strong connection to my community. It wasn’t until I came across an article about a country called Canada in my high school geography class that I considered leaving home. But once I learned about Canada, I knew that I would call it home one day. In 2000, I made the move.

   My career with CSA Group started in March 2002, when I was hired through the security company that I was employed with to work at CSA Group’s head office in Toronto. Working in the security office, I met many people and learned about the organization’s mission of making the world a safer and more sustainable place to live. I was not yet technically a CSA Group employee, but I became determined to work for the organization one day.

   In June 2008, I accepted a position within CSA Group’s Building Services department as a Facilities Assistant. I was fortunate to work with a group of dedicated, helpful and supportive colleagues during this time. I continued to learn about the organization and the technical aspects of the business really appealed to me. I initiated conversations with my manager and human resources, who recommended that I consider taking advantage of the company’s tuition reimbursement program to gather the educational background I needed for a position in the lab. After studying electronics at George Brown College part-time, I graduated with my diploma in electronics engineering in 2017. In short order, I applied and was offered a position in the Appliances Lab where I now work as Laboratory Technician Level II.

2. What is a typical day at work like for you?

   Every work day in the lab brings a different experience and set of challenges. I often find myself multitasking, tackling a handful of projects at once while balancing work in the lab with email and phone calls with various stakeholders. My day-to-day tasks and the strong relationships that I’ve fostered during my time at CSA Group bring me so much personal satisfaction and a real sense of accomplishment.

3. What is the most rewarding aspect of your role at CSA Group?

   Although we cannot control the outcome of tests or inspections, what we can always offer to customers is exceptional customer service. Personally, the most rewarding aspect of my role is when projects are delivered on time (or early) and when customers share positive feedback on the service we provided.

4. If you could describe working at CSA Group in one word, what would it be? Why?

   Astounding. The work environment is so energizing and it also motivates the employees to achieve business and performance goals. The organization encourages employees to share their own personal ideas and opinions on how to continuously grow the business. My contributions are always heard and respected.

5. Why is CSA Group a great place to work?

   CSA Group is a purpose driven organization, which contributes to a very positive culture and work environment. It also attracts individuals with similar values. CSA Group is also committed to building a diverse, equitable and inclusive workplace, which I appreciate.

Interested in joining our team? Visit our Careers page to see open opportunities.

1. Describe your CSA Group career journey.

   In September 2018, I moved to Toronto, Ontario from Brussels, Belgium to become a Project Manager within CSA Group’s Construction & Infrastructure standards sector. It was a bold move that I’ve never regretted. After making the decision to relocate to CSA Group’s office in Ottawa, Ontario in 2020, I was appointed Manager of Strategic Initiatives. In this role, I primarily focus on CSA Group’s Construction & Infrastructure sector, although I’ve had the unique opportunity to also support some exciting Environment & Business Excellence programs on a temporary basis as well.

2. What is a typical day at work like for you?

   My typical day involves a blend of background research, internal discussions, meetings and workshops with external stakeholders on new strategic initiatives. I also support our marketing priorities, and draft research and funding proposals. I enjoy the diversity and highly collaborative nature of my role.

3. What is the most rewarding aspect of your role at CSA Group?

   The opportunity to work with teams and individuals from across organization. I routinely collaborate with other sectors within our Standards organization on cross-sectoral initiatives, and work closely with our marketing, legal, government relations, research, and education teams to bring projects to fruition. I regularly have the chance to share the role and value of standards with external stakeholders, which is rewarding.

4. If you could describe working at CSA Group in one word, what would it be? Why?

   Serving. With the organization’s mission anchored in safety, sustainability and social good, working at CSA Group provides me with an opportunity to serve a “higher good”. Standards play an important role in helping to address the current and future needs and challenges facing society and our planet, so I feel that I am making a difference.

5. Why is CSA Group a great place to work?

   While the entire organization shares a common mission, the nature of work and areas of operation are diverse and constantly evolving. There is so much potential for personal and professional growth and development.

   Above everything, it is the spirit of collaboration across all functions, roles, and teams that stands out to me. Since the first day I joined CSA Group, I’ve been impressed by the eagerness of my colleagues and management to help with whatever is on my plate. I’ve always felt included and supported, and that my colleagues genuinely care.

Interested in joining our team? Visit our Careers page to see open opportunities.

1. Describe your professional background and your role at CSA Group

   I have been working in marketing for the past decade, holding multiple roles that helped me gain insight into different aspects of the profession. In 2019, I made the decision to move to Germany from Austria, which put me on the hunt for a new position. With a variety of experiences under my belt, I had a very firm idea of what I was looking for in my next role. My wish list included working for a global organization, the opportunity for travel, interesting projects and subject matter, freedom to shape my role, and a hands-on position. When I came across the CSA Group and the marketing job description, I was immediately interested. I joined CSA Group in February 2020 as Marketing Manager for the EMEA region.

2. What is a typical day at work like for you?

   I like to start my day reviewing emails as I often receive emails and requests from my colleagues around the world overnight. This reflects how interlinked our marketing team is. Daily, I work closely with the global marketing team and the subject matter experts across the organization to plan and execute marketing campaigns to promote and highlight CSA Group’s various services targeting new and existing customers. I also work closely with our teams across Europe on local initiatives like events and activities to attract and recruit across the region. Marketing planning and strategy is also an important part of my job. Annually, I work with our global teams to develop a regional marketing strategy and plan that all of our campaigns and initiatives stem from.

3. What is the most rewarding aspect of your role at CSA Group?

   Our marketing team is small yet mighty, which means that my work has a direct impact on the success of our business. Empowered by our leadership team, we are provided the opportunity to test and learn new marketing tools and approaches. This is very rewarding as I feel that I have a unique opportunity to shape the future of marketing at CSA Group.

4. If you could describe working at CSA Group in one word, what would it be? Why?

   Diverse.
   Every day is different. I’m never bored. CSA Group, and the testing, inspection and certification industry in general, is multi-faceted which presents endless opportunities for creativity and a culture of continuous learning.

   Also, the diversity within CSA Group makes day-to-day business very interesting. It’s such a pleasure to collaborate with colleagues from all over the world and to learn more about them, their country and their cultures. This diversity and the openminded nature of people at CSA Group contributes to a very respectful and pleasant working environment.

5. Why is CSA Group a great place to work?

   I enjoy working at CSA Group because of our mission and the important role that we play in helping to keep people around the world safe. The friendly people and flat organizational structure also inspires and empowers me to be my best, every day.

Interested in joining our team? Visit our Careers page to see open opportunities.

1. Describe your CSA Group career journey.

   Some might say that my career journey prior to joining CSA Group was atypical. I’ve worked in banking, had my own dairy farm, dabbled in teaching and was a sales manager for a hospitality group. I then took a 4-year career hiatus to go back to school as a mature student to study psychology.

   Following graduation, I was eager to re-enter the workforce and challenge myself in a new industry. In 2017, I joined CSA Group in an administrative role then worked as a Receptionist covering various tasks. These early experiences gave me the opportunity to learn a lot about the organization and meet many people.

   When the role of HR/Payroll Administrator became available, I jumped at the opportunity. After about two years in this role, I was promoted to Human Resource Specialist.

2. What is a typical day at work like for you?

   As a Human Resource Specialist, my main responsibility is to support various aspects of HR including recruitment, onboarding, payroll and advising on employee benefits, focusing on employees based in the United Kingdom. Although no two days are ever alike, one thing that is consistent is that I spend much of my day connecting and communicating with colleagues across the organization. Whether I’m meeting with colleagues face-to-face or virtually, I always try to put a little bit of extra effort into getting to know them more personally and building personal connections. Not only do I find this fulfilling, but it creates a more positive and collaborative work environment.

3. What is the most rewarding aspect of your role at CSA Group?

   Being a member of the HR team, I play a role in welcoming and introducing new employees to CSA Group formally during onboarding and informally during virtual “coffees” that I like setting up whenever I can. Having the opportunity to help out new employees by making them feel comfortable and at ease, is very rewarding.

4. If you could describe working at CSA Group in one word, what would it be? Why?

   Collaborative. Even if a task falls outside of a colleague’s skillset or official responsibilities, that person will often go out of their way to help. This can be as simple as pointing you in the right direction, making an introduction or offering a helping hand. I think this can be attributed the organization’s ongoing efforts to create a unified and connected culture.

5. Why is CSA Group a great place to work?

   CSA Group is committed to the professional development and growth of all employees. In just a short time, I have had the opportunity to challenge myself in many areas and have been encouraged to take on new tasks as part of my development. For example, CSA Group is now supporting my pursuit of a diploma through the Chartered Institute of Personnel Development. As a self-proclaimed continuous learner, this culture of growth and development suits me well.

Interested in joining our team? Visit our Careers page to see open opportunities.

1. Describe your CSA Group career journey.
   

   I joined CSA Group in 2017 after many years of working with a large academic publisher where I was mostly focused on product management and software development. My first role at CSA Group was as a Product Portfolio Manager on the Standards Commercial Services team where I was responsible for leading the development and implementation of the CSA Store and standards subscription platform. In 2019, I was promoted to Manager, Digital Solutions overseeing the planning, roadmap and development of CSA Group’s commercial platforms and applications. Today, I lead a team focused on leveraging technology to enable access to, and usability of, standards for customers.

2. What is a typical day at work like for you?
   

   My role is very collaborative, so much of my day is spent in meetings where I’m focused on learning about the many Standards projects underway. When I’m not in meetings, I’m usually planning or researching industry trends and the needs of North America’s changing workforce.

3. What is the most rewarding aspect of your role at CSA Group?
   

   I feel fortunate to be in position where I’m always encouraged to learn, experiment and innovate with new technologies. Like most industries, the way our customers consume standards has significantly evolved and the possibilities seem endless. I’m always learning something new which keeps things fun and challenging.

4. If you could describe working at CSA Group in one word, what would it be? Why?
   

   Progressive. CSA Group is a forward-thinking organization that is growing, innovating and always open to new ways of doing things. The culture at CSA Group is a collaborative, connected one where employees are valued.

5. Why is CSA Group a great place to work?
   

   There are so many reasons why CSA Group is a great place to work. CSA Group’s mission – to hold the future to a higher standard – is one that is near and dear to my heart. It gives me great pride to be a contributor to that mission. CSA Group fosters an environment of inclusion and diversity with commitment and focus on continuous learning and employee development.

Interested in joining our team? Visit our Careers page to see open opportunities.

1. Describe your CSA Group career journey.
   

   After completion of my degree in electrical engineering and after military service and some international studies, I entered the testing, inspection and certification industry. With some experience under my belt, I joined CSA Group in 2015 as a certifier. At the time, our team in Japan was still quite small, so I had the unique opportunity to experience, first-hand, our tremendous growth in the region. Since joining, I have held multiple leadership roles managing technical experts from across the region including Korea, Japan, Taiwan and Singapore. In my current role as Operations Manager, I am focused on operations in Japan, but I continue to work closely with colleagues across the globe.

2. What is a typical day at work like for you?
   

   My work is very dynamic – no two days are alike. On an average day, I work across multiple sectors and with different functions ranging from our commercial units, technical teams, marketing and finance. CSA Group’s culture is very friendly, so I can always count on good water cooler chatter with my colleagues to break up the day. I think that this positive environment is the direct result of one of CSA Group’s core values – mutual respect.

3. What is the most rewarding aspect of your role at CSA Group?
   

   The people. Since CSA Group is a global organization, I been fortunate to work closely with and manage colleagues from around the world. This experience has been excellent as it has exposed me not only to different people, but to different cultures and ways of thinking.

4. If you could describe working at CSA Group in one word, what would it be? Why?
   

   Dynamic because the opportunities to learn and grow are endless. From the leadership team to our Human Resources experts, I always feel supported. CSA Group’s robust performance management process is well structured to be sure that you’re always clear on your career path and how to achieve your goals.

5. Why is CSA Group a great place to work?
   

   Work-life balance. Our people work hard, but time away from the office is always recommended and encouraged. I also appreciate the organization’s focus on providing competitive benefits and services, not only for our employees, but for their loved ones as well.

Interested in joining our team? Visit our Careers page to see open opportunities.

1. Describe your CSA Group career journey.
   

   Since joining CSA Group in 2014 following completion of my master’s degree, I’ve had countless opportunities for learning and development. I began my career at CSA Group as a Field Service Representative (FSR) where I conducted factory inspections across Europe. From the outset, it was very clear to me that training was a top priority at CSA Group. I joined a group of fellow FSRs for two weeks of classroom training, where we learned the foundations of CSA Group’s approach to testing, inspection and certification. This role was one of my most memorable, as it gave me the opportunity to travel the world, experience new cultures and strengthen my understanding of the industry.

   With the support and encouragement of my manager, I took on a new opportunity in 2019 as a Certifier. In this role, I am focused on testing and certifying the safety of medical devices and equipment. It’s a challenging and rewarding role and I continue to learn every day. Beyond the formal roles I’ve held, I’ve been fortunate to be trusted with many unofficial roles along the way from acting as a mentor to new FSR team members to serving as the leader of our Green Team in Europe. That’s one of the things I love about CSA Group – if you put your hand up and you are open to new challenges, anything is possible!

2. What is a typical day at work like for you?
   

   Establishing and maintaining relationships with my colleagues is important to me, so I usually begin each day by greeting my colleagues on the lab floor before beginning my day. Then, the first order of business is to scan my emails, addressing any time sensitive matters immediately before jumping into testing, preparation of test results, documentation, and development of certification documents. CSA Group often offers trainings through CSA Academy on a variety of topics (some very technical and some focused on other areas of the business), which I try to attend when I can.

3. What is the most rewarding aspect of your role at CSA Group?
   

   Knowing that I’m personally contributing to the organization’s mission to make the world safer and more sustainable brings me great satisfaction. I am now more vigilant and aware of safety in all aspects of my life, and I like to educate my friends about the importance of product safety whenever I can. Additionally, CSA Group’s focus on continuous learning and development has contributed not only to my success, but to my continued level of interest and engagement. It’s a great organization for goal-oriented young professionals.

4. If you could describe working at CSA Group in one word, what would it be? Why?
   

   Inclusive. CSA Group creates a safe environment that is empowering, where diverse backgrounds and cultures are valued. I have always been encouraged to share my ideas and views.

5. Why is CSA Group a great place to work?
   

   The organization’s commitment to quality is unwavering. Whether you’re looking at the quality of the employee experience, expectations related to the quality of work delivered to customers or the high caliber talent that the organization attracts, great effort is made by all to uphold the organization’s reputation.

Interested in joining our team? Visit our Careers page to see open opportunities.

1. Describe your CSA Group career journey.
   

   Truthfully, when I began working at CSA Group in 2011 in Client Services, I considered my job “a means to an end” – an income while I gained credentials to become an art teacher. Pretty quickly, I was promoted to Product Group Assistant where my primary responsibility was to make sure customers received prompt and high-quality service. In this role I gained a thorough understanding of the organization’s mission. This experience pivoted my career trajectory and I decided to grow my career at CSA Group. I have since moved into the position of Customer Care Specialist for our Industrial and Hazardous business unit. In this very fast paced role, I am responsible for promoting continued growth and superior customer service for new business and current customers.

2. What is a typical day at work like for you?
   

   My day completely revolves around supporting our customers and internal teams. I am the main point of contact for customers and the starting point for their questions, from invoices to project related enquiries, and everything in between. I also work closely with our operations teams, including certifiers, inspectors and project engineers, to problem solve, coordinate meetings with customers and check in on the status of projects.

3. What is the most rewarding aspect of your role at CSA Group?
   

   For me, this is the easiest question; the most rewarding aspect is knowing the value of what we do and what it does for other people. Even though I am playing just a small part in our overall mission to make the world a safer and more sustainable place, it feels good knowing that I am contributing to that.

4. If you could describe working at CSA Group in one word, what would it be? Why?
   

   Supportive. I feel like support is a big part of CSA Group’s culture. Professionally, we support each other as colleagues in our daily tasks but I also feel supported by the organization. Not only does CSA Group regularly ask for employee feedback, but it acts on that feedback, often taking divisive steps to improve the employee experience.

5. Why is CSA Group a great place to work?
   

   Beyond the challenging and meaningful work, CSA Group is a great place to work because my colleagues really make it that way. Every day I work with amazing people who care about what we are doing, the impact we are making and for each other.

Interested in joining our team? Visit our Careers page to see open opportunities.

1. Describe your CSA Group career journey.
   

   Following my third year of studying Occupational Health and Safety at Ryerson University in Toronto, I took a summer position with CSA Group. I think it is safe to say that this position left an impression because I eagerly accepted a full-time position, the organization’s first-ever dedicated health and safety role, when I graduated.

   My role was originally focused on health and safety for the Toronto location. Over time, my responsibilities increased and I began overseeing health and safety for locations around the world (14 countries), and eventually our Environmental and Change Management programs. I now oversee a team of five exceptional colleagues who help me promote and steward CSA Group’s HSSE and Change Management programs.

   Above and beyond my day-to-day role, my career at CSA Group has afforded me endless opportunities for continuous learning and development. Over my 20 year career, I have had the chance to work across multiple areas including: Talent Management, Ethics & Compliance and most recently, Diversity, Equity and Inclusion.

2. What is a typical day at work like for you?
   

   My typical day begins with a quick review of my inbox. Since two of my team members are based in different time zones than me, I like to address their emails and speak with them first. My day is typically packed with meetings, so to make sure they’re meaningful and productive, I approach each with the intention of moving forward at least one action item or deliverable. If I am running a meeting, I prefer a ‘working session’ approach so that we can get as much done around the table as possible. Throughout the day, I connect with members of my direct team and colleagues supporting cross-functional deliverables.

3. What is the most rewarding aspect of your role at CSA Group?
   

   Teamwork. I am lucky to work with a ‘dream-team’ that comes together daily to strategize, collaborate and execute key deliverables. The success of this team has been instrumental in building a strong HSSE global culture at CSA Group.

4. If you could describe working at CSA Group in one word, what would it be? Why?
   

   Rewarding. CSA Group’s focus on safety, social good and sustainability, coupled with the fact that my role directly contributes to a safer and inclusive environment for employees, is so fulfilling.

5. Why is CSA Group a great place to work?
   

   The people! Each day, I have the pleasure of working with colleagues from different backgrounds, levels and areas of expertise. This diversity of thought is a competitive advantage as it spurs creative problem solving, innovative thinking and a dynamic workplace culture.

Interested in joining our team? Visit our Careers page to see open opportunities.