1. Describe your CSA Group career journey.
   

   Since joining CSA Group in 2014 following completion of my master’s degree, I’ve had countless opportunities for learning and development. I began my career at CSA Group as a Field Service Representative (FSR) where I conducted factory inspections across Europe. From the outset, it was very clear to me that training was a top priority at CSA Group. I joined a group of fellow FSRs for two weeks of classroom training, where we learned the foundations of CSA Group’s approach to testing, inspection and certification. This role was one of my most memorable, as it gave me the opportunity to travel the world, experience new cultures and strengthen my understanding of the industry.

   With the support and encouragement of my manager, I took on a new opportunity in 2019 as a Certifier. In this role, I am focused on testing and certifying the safety of medical devices and equipment. It’s a challenging and rewarding role and I continue to learn every day. Beyond the formal roles I’ve held, I’ve been fortunate to be trusted with many unofficial roles along the way from acting as a mentor to new FSR team members to serving as the leader of our Green Team in Europe. That’s one of the things I love about CSA Group – if you put your hand up and you are open to new challenges, anything is possible!

2. What is a typical day at work like for you?
   

   Establishing and maintaining relationships with my colleagues is important to me, so I usually begin each day by greeting my colleagues on the lab floor before beginning my day. Then, the first order of business is to scan my emails, addressing any time sensitive matters immediately before jumping into testing, preparation of test results, documentation, and development of certification documents. CSA Group often offers trainings through CSA Academy on a variety of topics (some very technical and some focused on other areas of the business), which I try to attend when I can.

3. What is the most rewarding aspect of your role at CSA Group?
   

   Knowing that I’m personally contributing to the organization’s mission to make the world safer and more sustainable brings me great satisfaction. I am now more vigilant and aware of safety in all aspects of my life, and I like to educate my friends about the importance of product safety whenever I can. Additionally, CSA Group’s focus on continuous learning and development has contributed not only to my success, but to my continued level of interest and engagement. It’s a great organization for goal-oriented young professionals.

4. If you could describe working at CSA Group in one word, what would it be? Why?
   

   Inclusive. CSA Group creates a safe environment that is empowering, where diverse backgrounds and cultures are valued. I have always been encouraged to share my ideas and views.

5. Why is CSA Group a great place to work?
   

   The organization’s commitment to quality is unwavering. Whether you’re looking at the quality of the employee experience, expectations related to the quality of work delivered to customers or the high caliber talent that the organization attracts, great effort is made by all to uphold the organization’s reputation.

Interested in joining our team? Visit our Careers page to see open opportunities.

1. Describe your CSA Group career journey.
   

   Truthfully, when I began working at CSA Group in 2011 in Client Services, I considered my job “a means to an end” – an income while I gained credentials to become an art teacher. Pretty quickly, I was promoted to Product Group Assistant where my primary responsibility was to make sure customers received prompt and high-quality service. In this role I gained a thorough understanding of the organization’s mission. This experience pivoted my career trajectory and I decided to grow my career at CSA Group. I have since moved into the position of Customer Care Specialist for our Industrial and Hazardous business unit. In this very fast paced role, I am responsible for promoting continued growth and superior customer service for new business and current customers.

2. What is a typical day at work like for you?
   

   My day completely revolves around supporting our customers and internal teams. I am the main point of contact for customers and the starting point for their questions, from invoices to project related enquiries, and everything in between. I also work closely with our operations teams, including certifiers, inspectors and project engineers, to problem solve, coordinate meetings with customers and check in on the status of projects.

3. What is the most rewarding aspect of your role at CSA Group?
   

   For me, this is the easiest question; the most rewarding aspect is knowing the value of what we do and what it does for other people. Even though I am playing just a small part in our overall mission to make the world a safer and more sustainable place, it feels good knowing that I am contributing to that.

4. If you could describe working at CSA Group in one word, what would it be? Why?
   

   Supportive. I feel like support is a big part of CSA Group’s culture. Professionally, we support each other as colleagues in our daily tasks but I also feel supported by the organization. Not only does CSA Group regularly ask for employee feedback, but it acts on that feedback, often taking divisive steps to improve the employee experience.

5. Why is CSA Group a great place to work?
   

   Beyond the challenging and meaningful work, CSA Group is a great place to work because my colleagues really make it that way. Every day I work with amazing people who care about what we are doing, the impact we are making and for each other.

Interested in joining our team? Visit our Careers page to see open opportunities.

1. Describe your CSA Group career journey.
   

   Following my third year of studying Occupational Health and Safety at Ryerson University in Toronto, I took a summer position with CSA Group. I think it is safe to say that this position left an impression because I eagerly accepted a full-time position, the organization’s first-ever dedicated health and safety role, when I graduated.

   My role was originally focused on health and safety for the Toronto location. Over time, my responsibilities increased and I began overseeing health and safety for locations around the world (14 countries), and eventually our Environmental and Change Management programs. I now oversee a team of five exceptional colleagues who help me promote and steward CSA Group’s HSSE and Change Management programs.

   Above and beyond my day-to-day role, my career at CSA Group has afforded me endless opportunities for continuous learning and development. Over my 20 year career, I have had the chance to work across multiple areas including: Talent Management, Ethics & Compliance and most recently, Diversity, Equity and Inclusion.

2. What is a typical day at work like for you?
   

   My typical day begins with a quick review of my inbox. Since two of my team members are based in different time zones than me, I like to address their emails and speak with them first. My day is typically packed with meetings, so to make sure they’re meaningful and productive, I approach each with the intention of moving forward at least one action item or deliverable. If I am running a meeting, I prefer a ‘working session’ approach so that we can get as much done around the table as possible. Throughout the day, I connect with members of my direct team and colleagues supporting cross-functional deliverables.

3. What is the most rewarding aspect of your role at CSA Group?
   

   Teamwork. I am lucky to work with a ‘dream-team’ that comes together daily to strategize, collaborate and execute key deliverables. The success of this team has been instrumental in building a strong HSSE global culture at CSA Group.

4. If you could describe working at CSA Group in one word, what would it be? Why?
   

   Rewarding. CSA Group’s focus on safety, social good and sustainability, coupled with the fact that my role directly contributes to a safer and inclusive environment for employees, is so fulfilling.

5. Why is CSA Group a great place to work?
   

   The people! Each day, I have the pleasure of working with colleagues from different backgrounds, levels and areas of expertise. This diversity of thought is a competitive advantage as it spurs creative problem solving, innovative thinking and a dynamic workplace culture.

Interested in joining our team? Visit our Careers page to see open opportunities.

1. Describe your CSA Group career journey.
   

   After working in both the automotive and electronic manufacturing industries, I joined CSA Group in 2009 as a Project Manager for the Nuclear standards program, managing committees and standards development efforts that support the safe and reliable operations of nuclear facilities across Canada. I progressed from that role to Program Manager, overseeing the Nuclear program team, while expanding my responsibility to also cover the Oil and Gas program. For the past three years, I have been the Standards Director, for both Power Generation and Petroleum & Natural Gas, where I am focused on providing leadership and strategic direction to both sectors.

2. What is a typical day at work like for you?
   

   My day is usually filled with lots of meetings. This includes communications with my team or other staff to discuss major projects, critical program issues, and sector activities. I also engage with external stakeholders, members or industry stakeholders, to progress sector related matters. When I’m not tied up in meetings, I find time to work on key strategies and projects, or try to catch up on the latest news and events happening in the energy sector.

3. What is the most rewarding aspect of your role at CSA Group?
   

   The most rewarding aspect of my role is working with passionate people.

   Standards simply can’t be developed without the support, dedication and contribution of our members who have a passion for advancing standards. It’s inspiring to work with these diverse stakeholders, across all walks of lives, who volunteer their time and share their expertise.

   I also count myself very lucky to work with the talented internal staff at CSA Group, from my team to the many other colleagues that are part of the organization, including executive leadership, other sector directors and their teams and the many functions that support our work.

4. If you could describe working at CSA Group in one word, what would it be? Why?
   

   Collaborative. Many of my experiences at CSA Group are, and continue to be, centered around teamwork, relationships and working together with staff, members and stakeholders to achieve common goals.

   From managing standards development that require consensus building and participation of diverse experts across Canada, to exploring new standards opportunities that align with the common interest of the sector, working at CSA Group is all about collaborating with others to achieve success.

5. Why is CSA Group a great place to work?
   

   I believe CSA Group provides a very positive work culture. What I remember most about my first few years working at CSA was the diversity of our organization. I am encouraged that this continues to be a focus today.

   Additionally, CSA provides a supportive and flexible atmosphere. Regardless of my role, I have always felt valued for my ideas and contributions. I can openly express my views and ask for feedback. At an organizational level, this is also evident through the various employee engagement activities that focus on listening to and responding to matters important to staff.

Interested in joining our team? Visit our Careers page to see open opportunities.

1. Describe your CSA Group career journey.
   
   My CSA Group journey has been rewarding and a little bit unexpected. I originally joined the organization in 2007 as a Technical Writer after six-and-a- half years working in media as a Principal Editor with a Master’s Degree in English. My primary duties were to research requirements for products that were being tested and review reports going to clients. Without an engineering background, this role proved to be very formative to my journey at CSA Group as our engineers and technicians allowed me to draw on their knowledge and experience. I will be forever grateful for their patience and willingness to teach me.

   After three years, I was promoted to Product Group Manager. Putting the knowledge I gained as a Technical Writer to good use, my primary responsibility was to manage the day-to-day delivery of quality-based product evaluation programs, ensuring that projects were delivered on time and within targets. In 2017, I stepped into my current role as Business Manager where I lead CSA’s Consumer Product Evaluation team.

2. What is a typical day at work like for you?
   
   My days can vary quite a bit, but there are a few staples that remain the same. A typical day involves meeting with my team and clients, reviewing financial information and leading business planning, including working with our marketing team.

   I also occasionally have the privilege of blending my hobby of photography with work and am often the official photographer of CSA events.

3. What is the most rewarding aspect of your role at CSA Group?
   
   There are two core elements that really stand out for me: CSA Group’s commitment to continuous learning and development and our dedication to delivering high-quality work to clients.
4. If you could describe working at CSA Group in one word, what would it be? Why?
   
   It’s difficult to choose just one word! Service. Giving. Improvement. I think the connotation between these three words best represent CSA Group’s vision to “hold the future to a higher standard.”
5. Why is CSA Group a great place to work?
   
   Personally, I’m motivated by a sense of deeper purpose, and CSA Group provides that to me. Our services represent progress and safety, and collectively I think our people are attracted to these values. For me, this dedication is most clear in the high number of lifelong employees that can be found around the world.

Interested in joining our team? Visit our Careers page to see open opportunities.

1. Describe your CSA Group career journey.
   

   I joined CSA Group in August 2017 as a Certifier. In this role, I was responsible for testing a wide variety of products to help ensure they met the applicable standards requirements for safety and performance. Using the skills I gained as a Certifier, I then took the next step in my CSA Group career and became a Technical Specialist where I use my technical expertise to guide our team and help ensure that CSA Group’s unwavering commitment to consistency and quality is upheld.

2. What is a typical day at work like for you?
   

   No two days are exactly alike, and I think that is because every project is so unique. I work very closely with my colleagues to review and assess new and prospective projects. As CSA Group is a global organization, I am fortunate to have access to a network of skilled colleagues to collaborate with and who support me with complex challenges when they arise. On a typical day, I also spend quite a bit of time working directly with customers.

3. What is the most rewarding aspect of your role at CSA Group?
   

   The most rewarding aspect of my role is helping customers navigate the very complex world of product compliance. There is nothing more satisfying than when a customer compliments and thanks us for going above and beyond to make the testing and certification process easier for them.

4. If you could describe working at CSA Group in one word, what would it be? Why?

   Challenging. CSA Group attracts professionals who are committed to continuous learning, growth and development. Each day, I feel motivated and challenged to show up and do my best.

5. Why is CSA Group a great place to work?
   

   CSA Group is values-driven organization that puts employees first. This commitment was demonstrated throughout the COVID-19 pandemic when our leadership provided unparalleled support for employees. Through regular weekly and quarterly updates to prioritizing the physical and mental health of employees through the introduction of helpful policies and resources, the organization went out of its way to support the well-being and working experience of all employees and their families.

Interested in joining our team? Visit our Careers page to see open opportunities.