Virtual Solutions

New Virtual Solutions to Address Certification Disruptions during COVID-19

The COVID-19 pandemic travel restrictions and business pandemic protocols may impact your product’s cost and time to market due to certification delays. To avoid financial implications, efficiently overcoming the challenges presented by the COVID-19 pandemic to get your products to market safely and in a timely manner is essential.

CSA Group is ready to help your business adapt and maintain product compliance with our new virtual solutions. We offer a broad range of virtual options for audits, inspections and witness testing to meet your certification needs:

Our Enhanced Virtual Solutions

To help you meet the required compliance to get your products to market in a safe and timely manner, we have enhanced our initial virtual solution offering that was introduced in early 2020. Our enhanced virtual solution includes two additional remote programs during the extenuating circumstances amid COVID-19 where travel restrictions are in place, known as the Remote Initial Factory Evaluation (IFE) Program, and Remote Qualified Test Facilities Program – consisting of the Witnessed Manufacturer’s Testing for Certification (WMTC) and Supervised Manufacturer’s Testing for Certification (SMTC) Program.

Below is a snapshot of our offering:

Comprehensive testing, inspection, and auditing: Leverage our flexible solutions for new and existing clients to virtually complete necessary services, including quality management system audits, production-line audits, factory and product inspections, product testing, and more.

Remote IFE Program: The Initial Factory Evaluation which was required to be conducted in-person and on-site can now be conducted virtually to mitigate COVID-19 travel restrictions, which helps facilitate the certification process.

Remote Qualified Test Facilities Program: Includes two important programs – Witnessed Manufacturer’s Testing for Certification (WMTC) and Supervised Manufacturer’s Testing for Certification (SMTC) Program – that enable you to conduct your tests in-house with or without being witnessed by CSA and submit test data for third-party review via a remote manner.

Top reasons to put your confidence in CSA Group for virtual certification solutions:

  • Trusted expertise: We are an internationally-recognized firm with over a century of experience in testing inspection and certification
  • Full access to our experts: Our virtual solutions allow you direct access to our experts with expertise in your specific products
  • Breadth of services: We offer virtual solutions for products in a number of categories including appliances, plumbing and construction, high-tech, lighting and wiring, industrial equipment, energy and power, alternative energy, PPE, hazardous locations, medical devices, laboratory measurements.
  • Global Access: We have offices around the world which gives you the option of having the testing done by a location in a time zone closer to your own

For more information about our virtual solutions program, please review the Initial Factory Evaluation (IFE) fact sheet and Remote Witnessed Testing Lab Qualification Program FAQ.


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