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Csa International And Canon Canada Inc. Announce A Voluntary Recall Of Desktop Copiers For Repair

In cooperation with CSA International, Canon Canada Inc., of Mississauga, Ontario is voluntarily recalling, for possible repair, a small number of low volume copiers in Canada. A faulty connection involving the power cord for the fixing unit heater, may have occurred in some of these copiers due to human error at the time of manufacture or during servicing. A limited number of these units may present a risk of smoke emission or fire.

Canon Canada Inc. has received no reports of any incidents in Canada resulting from a possible faulty connection in the affected copiers.

The repair recall includes only the following Canon copiers: PC6, PC6RE, PC65, PC7, PC7RE, PC8, PC11, PC11RE, PC12, NP1010 and NP1020. The model number is on the front panel of the unit. The copiers were sold by dealers, national retailers and office supply stores from January 1987 through December 1999. This product advisory does not affect any current Canon models, nor any Canon imageRUNNER, Color Image RUNNER, Color Laser Copier, imageCLASS, imagePROGRAF or other PC or NP models.

Users should stop using the above referenced copiers immediately and contact Canon Canada Inc. to receive a free product inspection and if necessary, a free repair. For additional information, contact Canon Canada Inc. at 1-800-652-2666 or visit their website at .

About CSA International

CSA International is a provider of product testing and certification services for electrical, mechanical, plumbing, gas and a variety of other products. Recognized in the U.S., Canada and around the world, CSA’s marks appear on billions of products worldwide. CSA International is a division of CSA Group, which also includes: CSA, a developer of standards and codes; and OnSpeX for consumer product evaluation services. CSA International can be found online at



Anthony Toderian
Senior Media Relations Officer CSA Group
[email protected]

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