CSA International and Lexmark International Announce the Recall of Laser Printers

September 17, 2004

In cooperation with CSA International, Lexmark International of Lexington, KY is voluntarily recalling approximately 4,244 Lexmark, IBM and Dell laser printers in Canada. The printers can short-circuit, posing an electrical shock hazard to consumers.

The recall includes Lexmark, Dell and IBM laser printers. The brand name and model number for the Lexmark and IBM printer can be found on the front of the printer. For Dell laser printers, the brand name is on the front of the printer and the model number is inside the front cover. The recall includes the following brands and model numbers: Lexmark E232, E232t, E330, E332n, E332tn: IBM Infoprint 1412, 1412n: Dell 1700 and 1700n.

The Lexmark printers were sold directly through distributors, and at electronic, office supply and computer stores. IBM printers were sold directly through authorized distributors and resellers and via IBM’s Web site. Dell printers were sold directly through the firm’s Web site. These laser printers were sold from May 2004 through August 2004.

No incidents or injuries have been reported with these printers. This recall is being conducted to prevent the possibilities of incidents or injury.

Consumers should immediately stop using the laser printer, unplug it and contact their corresponding laser printer company to register their product to receive a free replacement laser printer.

For more information, contact:

  • Lexmark: http://www1.lexmark.com/en_CA/ or toll free at (877) 877-6218 between 9 a.m. and 9 p.m. ET Monday through Friday, or between Noon and 6 p.m. ET on Saturday
  • Dell: http://www.dell.com or toll free at Dell (888) 245-3959 between 8 a.m. and 6 p.m. CT Monday through Friday

CSA International  is a provider of product testing and certification services for electrical, mechanical, plumbing, gas and a variety of other products. Recognized in the U.S., Canada and around the world, CSA’s marks appear on over one billion products worldwide. CSA International is a division of CSA Group , which consists of CSA International, CSA , a developer of standards and codes, and QMI  for management systems registration.
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