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Articles inclus (6 articles)
Download a list of included itemsCSA ISO/IEC 20000-2A:20
Amendment 1:2021 to CSA ISO/IEC 20000-2:20, Information technology - Service management - Part 2: Guidance on the application of service management systems - Amendment 1 (Adopted amendment 1:2020 to ISO/IEC 20000-2:2019)
- Active
- Anglais
CSA ISO/IEC 20000-2:F20
Technologies de l'information — Gestion des services — Partie 2 : Directives relatives à l'application des systèmes de management des services (norme ISO/IEC 20000-2:2019 adoptée, troisième édition, 2019-08)
- Active
- Français
CSA ISO/IEC 20000-2:20
Information technology - Service management - Part 2: Guidance on the application of service management systems (Adopted ISO/IEC 20000-2:2019, third edition, 2019-08)
- Active
- Anglais
CAN/CSA-ISO/CEI 20000-2:F13 (C2017)
Technologies de l'information - Gestion des services - Partie 2 : Guide pour l'application des systèmes de management des services (norme ISO/CEI 20000-2:2012 adoptée, deuxiéme édition, 2012-02-15)
- Withdrawn
- Français
CAN/CSA-ISO/IEC 20000-2:13 (R2017)
Information technology - Service management - Part 2: Guidance on the application of service management systems (Adopted ISO/IEC 20000-2:2012, second edition, 2012-02-15)
- Withdrawn
- Anglais
CAN/CSA-ISO/IEC 20000-2-06 (R2011)
Information Technology - Service Management - Part 2: Code of Practice (Adopted ISO/IEC 20000-2:2005, first edition, 2005-12-15)
- Withdrawn
- Anglais