Codes & Standards - Purchase
ISO/TS 24082:2021
Service excellence — Designing excellent service to achieve outstanding customer experiences
SKU: iso_077762_179007
Published by ISO
Publication Year 2021
1 Edition
26 pages
Product Details
This document specifies principles and activities for designing excellent service that achieve outstanding customer experience. It applies to all organizations delivering services, such as commercial organizations, public services and not-for-profit organizations.