PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY
Last updated February 16, 2023
These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Canadian Standards Association, affiliates and/or subsidiaries o/a CSA Group (“CSA Group”, “we,” “us” or “our”), concerning your access to and use of our websites as well as any other media products (including any subscription), media form, media channel, web-based or mobile applications related, linked, or otherwise connected thereto (collectively, the “Site”). You agree that by accessing the Site, you have read, understood, and agree to be bound by all of these Terms and Conditions. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS AND CONDITIONS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.
Provided that you are eligible to use the Site, CSA Group authorizes you to access and use the Site and to view the materials, to which you have properly ained access, on the Site for non-commercial personal or individual use only. You may not modify, reproduce or publicly display, perform, or distribute or otherwise use for any public or commercial purpose, any of the materials, documents, or data presented in the Site, without the express written permission of CSA Group or the copyright owner. For purposes of these Terms and Conditions, any use of these materials, documents or data on any other internet site or networked computer environment for any purpose is prohibited. The materials and/or documents on the Site are copyrighted and CSA Group and/or its third-party licensors reserve the rights to all materials, documents and data on the Site with regard to any copyright, trademark or other laws.
Copyright License for Electronic Document Purchase
If you or your organization have made a purchase for PDF Document(s) or any other electronic document format, please read the following terms before accessing the document(s): CSA Group hereby grants you a non-exclusive, non-transferable, non-sublicensable, revocable license to download or access documents in the electronic format provided for your individual use. You may download or access documents from the Site at any time on a limited number of personal devices, as determined by CSA Group, owned, leased or otherwise controlled by you. Your use of the documents will be controlled through digital rights management software. If files are stored on your personal device, connected to a network shared by other network users, the files will be locked by digital rights management software and other network users will not be able to access them. Notwithstanding the foregoing, you are given the right to print one unmodified copy of the Purchased PDF documents only, this right is not available for any other electronic document formats (e.g. EPUB).
Copyright License for Subscriptions (Except Educational Institutions)
If you or your organization have purchased a license for use of PDF Documents or any other electronic document format as part of a subscription, please read the following terms before downloading or viewing the document(s): CSA Group hereby grants you a non-exclusive non-transferable, non-sublicensable, revocable license to use the documents in the electronic format provided solely for your internal business purposes. You may download or access documents from the Site at any time on a limited number of devices (as determined by CSA Group) that are owned, leased or otherwise controlled by your organization. Your use of the documents will be controlled through digital rights management software. Provided your or your organization’s subscription agreement has not expired, been cancelled, or terminated, for PDF documents only, you are given the right to print one unmodified copy of the PDF at any time. For any other electronic document formats, you will be allowed to print a portion of a document up to a limited percentage decided by CSA Group. You will be able to share documents with your organization’s internal personnel provided they have been given appropriate licenses to access the documents. You may not permit any unlicensed third party to view the documents. Except as expressly permitted above, unless you have CSA Group’s prior written consent, you may not, nor may you permit third parties to: (i) make copies of any portion of any of the documents in any form; (ii) modify or create derivative and/or competitive products based on any portion of the documents; (iii) disclose any part of the documents; or (iv) circulate the documents or any portion of the documents in any manner, including by e-mail, to third parties or to your organization’s internal personnel who do not have the appropriate licenses to access the documents or to use the Site, even for your internal business purpose.
Copyright License for Subscriptions (Educational Institutions)
If your educational institution has purchased a license for use of PDF Documents or other electronic documents as part of a subscription agreement and has provided you with access to such PDF Documents or other electronic documents on CSA Group’s Site, please read the following terms before downloading or viewing the document(s):CSA Group hereby grants you a non-exclusive, non-transferable, non-sublicensable, revocable license to use the documents solely for academic, non-commercial purposes. You will be able to access and view the documents at any time from the Site through your educational institution’s network, provided that your education institution’s subscription or rental agreement has not expired, been cancelled or terminated. Only for PDF documents, if your educational institution has a license to permit downloads, you will only be able to download content or open downloaded content when you have access to your institution’s network. You will be able to share documents with other internal users provided they have access to your institution’s network and have been given appropriate licenses to access the documents. You may use, with appropriate credit, figures, tables and excerpts from the documents for your own scientific, scholarly and educational use in accordance with the fair dealing provisions of Canada’s Copyright Act. You may not permit any third party to view the documents. Except as expressly permitted above, unless you have CSA Group’s prior written consent, you may not, nor permit third parties to: (i) make copies of any portion of any of the documents in any form; (ii) modify or create derivative and/or competitive products based on any portion of the documents; (iii) disclose any part of the documents; (iv) circulate the documents or any portion of the documents in any manner, including by e-mail, even for academic, non-commercial purposes; or (v) print copies of the PDF documents as such printing is not permitted by the Site. Note that, depending on your organization’s subscription collection, some documents may be view only and not downloadable.
E-Learning tools, Courses and Personal Certification Programs
If you have purchased any e-learning tools, courses, e-learning support apps, or personal certification programs, please read the following terms before accepting, participating, downloading or viewing any documents or course materials: All materials, documents, documentation, and presentations provided to you as part of the e-learning tools, courses, apps, or personal certification programs shall remain the property of CSA Group or any other third-party licensors as engaged by CSA Group. You are permitted to access and view these materials, documents, documentation, and presentations as part of the e-learning tool, course, app or personal certification program at any time through the Site. Except as expressly permitted above, unless you have CSA Group’s prior written consent, you may not, nor may you permit third parties to: (i) make copies of any portion of any of the documents, materials, documentations, or presentations in any form; (ii) modify or create derivative and/or competitive products based on any portion of the documents, materials, documentations or presentations; (iii) disclose any part of the documents, materials, documentations, or presentations; or (iv) circulate the materials, documents, documentations, or presentations or any portion of such in any manner, including by e-mail.
In addition to the limitation of liability expressed in these Terms and Conditions, CSA Group’s e-learning tools, courses, apps, personal certification programs and all related materials are provided “as is”. CSA Group does not guarantee any results from using e-learning tools, courses, apps, personal certification programs and all related materials, documents and documentations. Use of the e-learning tools, courses, apps, personal certification programs and all related materials, documents and documentations is at your own risk. To the maximum extent permitted by applicable law, the e-learning tools, courses, apps, personal certification programs and all related materials, documents and documentations are provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. No advice or information, whether oral or written, obtained by you from CSA Group or through the e-learning tools, courses, apps, personal certification programs and all related materials, documents and documentations will create any warranty not expressly stated herein. without limiting the foregoing, CSA Group, its subsidiaries, its licensors and affiliates, do not warrant that the content is accurate, true, reliable, correct or complete, that the e-learning tools, courses, apps, personal certification programs and all related materials, documents and documentations will meet your requirements, that the e-learning tools, courses, apps, personal certification programs and all related materials, documents and documentations will be available at any particular time or location, uninterrupted or secure, that any defects or errors will be corrected or that the e-learning tools, courses, apps, personal certification programs and all related materials, documents and documentations are free of viruses or other harmful components.
Monitoring and Termination
You expressly acknowledge that CSA Group may monitor your use of the documents or materials, including the number of times you print or download same, and may take appropriate steps if CSA Group reasonably believes your use has been in violation of these Terms and Conditions. CSA Group may, without limitation to its other rights and remedies, terminate any licenses granted at any time without notice if CSA Group reasonably believes that you have failed to comply with these Terms and Conditions and any additional terms of your license. Upon termination or expiry of your license, your access to documents, including those you have downloaded, will be terminated. Additionally, you must destroy all copies of and/or updates to the documents in hard copy format, and you must immediately destroy any related magnetic media, and certify by statutory declaration that you have done so upon CSA Group’s request. If CSA Group terminates your license, you will not re-register on any CSA Group online service, including the Site, that offers CSA Group products for sale, without CSA Group’s prior written consent, failing which CSA Group may terminate such future purchases or licenses. The previous sentence will survive the termination of your license.
Intellectual Property Rights
Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site and the trademarks, service marks, and logos contained therein are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights.
Documents obtained from the CSA Group’s Site are copyrighted. No part of the printed publication, nor any part of electronic files, in part or in whole may be reproduced or transmitted in any form including transmittal by email, by file transfer protocol (FTP), or by being made part of a network-accessible system, without the prior written permission of CSA Group. You shall not merge, adapt, translate, modify, rent, lease, sell, sublicense, assign or otherwise transfer any of the document, or remove any proprietary notice or label appearing on any of the document. Allowable exemptions to copyright are specified under the Canadian Copyright Act. Any violation of these Terms and Conditions is cause for revocation of your license.
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).
You may be required to register with the Site. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.
Mobile Application License
If you access the Site via a mobile application, then we grant you a revocable, non-exclusive, non-transferable, limited right to install and use the mobile application on wireless electronic devices owned or controlled by you, and to access and use the mobile application on such devices strictly in accordance with the terms and conditions of the mobile application license contained herein. You shall not: (1) decompile, reverse engineer, disassemble, attempt to derive the source code of, or decrypt the application; (2) make any modification, adaptation, improvement, enhancement, translation, or derivative work from the application; (3) violate any applicable laws, rules, or regulations in connection with your access or use of the application; (4) remove, alter, or obscure any proprietary notice (including any notice of copyright or trademark) posted by us or the licensors of the application; (5) use the application for any revenue generating endeavor, commercial enterprise, or other purpose for which it is not designed or intended; (6) make the application available over a network or other environment permitting access or use by multiple devices or users at the same time; (7) use the application for creating a product, service, or software that is, directly or indirectly, competitive with or in any way a substitute for the application; (8) use the application to send automated queries to any website or to send any unsolicited commercial e-mail; or (9) use any proprietary information or any of our interfaces or our other intellectual property in the design, development, manufacture, licensing, or distribution of any applications, accessories, or devices for use with the application.
Indemnity and Limitation of Liability
You agree to defend, indemnify and hold CSA Group, our trustees, officers, employees, agents and affiliates harmless from and against any claims, demands, damages, causes of action, losses or judgments arising from your use of the documents, your use of the Site or from any breach of these Terms and Conditions and any additional terms of your license. This indemnity will survive the termination of your license. The use of any documents you have purchased or downloaded is directed to those who have the appropriate degree of experience to use and apply their contents, and CSA Group accepts no responsibility whatsoever arising in any way from any use of or reliance on the information contained in the documents. In issuing and making the documents available, CSA Group is not undertaking to render professional or other services for or on behalf of any person or entity or to perform any duty owed by any person or entity to someone else. You assume full responsibility for the installation of the document and the results obtained from the use or intended use of the documents.
YOU EXPRESSLY AGREE THAT THE USE OF CSA GROUP’s PROPERTY INCLUDING THE SITE, AND USE OF ANY ASSOCIATED SOFTWARE, PLUG-INS OR ANY OTHER SUPPORTING OR ENABLING MEDIA, IS AT YOUR SOLE RISK. CSA GROUP DOES NOT WARRANT THAT ITS SERVICE WILL BE UNINTERRUPTED OR ERROR FREE. CSA GROUP PROVIDES USE OF OUR PROPERTY, INCLUDING THE SITE AND THE DOCUMENTS, ON AN “AS IS” BASIS WITHOUT WARRANTY OF ANY KIND. CSA GROUP DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WARRANTIES AS TO UNINTERRUPTED OR ERROR FREE OPERATION, ACCESSIBILITY, RELIABILITY, ACCURACY, COMPLETENESS, CURRENCY, PRIVACY OR SECURITY, OR OF NONINFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL CSA GROUP BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFIT, LOSS OF DATA, LOSS OF BUSINESS OR ANY OTHER LOSS PURPORTEDLY ARISING OUT OF OR RESULTING FROM YOUR LICENCE OR THE USE OF OR ACCESS TO ANY PROPERTY UNDER YOUR LICENCE OR THE SITE EVEN IF CSA GROUP HAS BEEN ADVISED OF THE POSSIBILITY OF THESE DAMAGES, AND REGARDLESS OF WHETHER THEY ARE BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE.
CSA Group reserves the right to do any of the following, at any time: (1) to modify, suspend or terminate operation of or access to the Site, or any portion of the Site, for any reason; (2) to modify or change the Site, or any portion of the Site, and any applicable policies or terms and conditions; and (3) to interrupt the operation of the Site, or any portion of the Site, as necessary to perform routine or non-routine maintenance, error correction, or other changes.
CSA Group reserves the right to make changes to any products or services offered on the Site, or to the applicable prices for any such products or services, at any time. The materials on the Site with respect to products and services may be out of date, and CSA Group makes no commitment to update the materials on the Site with respect to such products and services.
Payment on this Site is done by using a credit card or, if approved, through a purchase order. If you are eligible to complete the purchase using a purchase order, CSA Group will issue an invoice to you for the amounts due and owing under this Agreement, at any time after the completion of delivery of the related products, subscriptions, or services. You must pay all invoiced amounts due to CSA Group within 30 calendar days from the date of your receipt of such invoice. You agree that our Terms & Conditions supersede and replace any conflicting or additional terms that may exist in your purchase order.
Refunds and Credits
Documents purchased or licensed for use from this system cannot be returned for refund or credit, unless otherwise provided for by law. If you are unsure of the content of a document, please contact us and ask questions prior to purchase. We are happy to help you verify that you are purchasing the document(s) you need.
When you register, CSA Group collects your name and contact details, as well as a username and password so that will be able to login to the Site in the future. You may also enter your credit card information to be able to directly pay for items and services purchased through the Site. We collect this information to set up your account and process your order.
BY REGISTERING FOR THE SITE AND/OR ANY OF THE E-LEARNING COURSES, COURSES, APPS, PERSONAL CERTIFICATION PROGRAMS, AND/OR DOWNLOADING THE DOCUMENT(S) OR DOCUMENTATION, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND CONDITIONS, UNDERSTAND IT AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.
If you do not agree to be bound by these Terms and Conditions, do not register for the Site or download any documents or documentation. CSA Group reserves the right, at its sole discretion, to change, modify, add or remove terms to these Terms and Conditions at any time. All changes to these Terms and Conditions will appear on the Site. We encourage you to check for changes to these Terms and Conditions regularly. By continuing to access the Site and/or continued use of the documents following any modifications to these Terms and Conditions, you agree to be bound by such modifications to these Terms and Conditions.
These Terms and Conditions and your use of the Site shall be governed by and construed in accordance with the laws of the province of Ontario, Canada without regard to its conflict of laws rules. Any action or proceeding arising out of or based upon/relating to these Terms and Conditions will be instituted in the courts of Toronto in the Province of Ontario.
These Terms and Conditions and any policies or operating rules posted by us on the Site constitute the entire agreement and understanding between you and us in relation to your use of the Site. Our failure to exercise or enforce any right or provision of these Terms and Conditions shall not operate as a waiver of such right or provision. These Terms and Conditions operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Terms and Conditions is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms and Conditions and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms and Conditions or use of the Site. You agree that these Terms and Conditions will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Terms and Conditions and the lack of signing by the parties hereto to execute these Terms and Conditions.
Modifications to the Terms and Conditions and to the Website
We reserve the right, in our sole discretion, to revise and update these terms and conditions from time to time. Any and all such modifications are effective immediately upon posting and apply to all access to and continued use of the Site. You agree to periodically review the terms and conditions in order to be aware of any such modifications and your continued use shall be your acceptance of these modifications.
If you have questions at any time regarding these Terms and Conditions or your use of the electronic files, please contact CSA GROUP for guidance and clarification.