CSA Z8002:14 (R2018)
Operation and maintenance of health care facilities
Proper operation and maintenance (O&M) of a health care facility is essential to the safety of patients and personnel. Health care facilities will benefit from being able to develop a tailored O&M program to fit the size, scope of practice, and particular situation. Ensuring maximum safety, efficiency and effectiveness depends on the O&M functions being executed by qualified personnel using a well-organized and documented system.
CSA Z8002 Operation and Maintenance of Health Care Facilities provides the essential requirements and establishes a framework for O&M procedures. At the core of Z8002 is the coordinated operation and maintenance program (COMP), which aims to identify health care facility elements that require O&M and to ensure each element is continuously supported and monitored. This new standard joins CSA Z8000 Canadian Health Care Facilities and the recently published CSA Z8001 Commissioning of Health Care Facilities, to comprise a comprehensive suite of standards solutions for health care facilities.
• Addresses all aspects of O&M including building & architectural systems, mechanical & electrical systems, building services, and interfaces for clinical equipment
• Sets requirements O&M staff as well as trades people and contract workers
• Compatible with building management systems (BMS) and other automated systems
• Includes special requirements for the O&M of isolation rooms and operating rooms
This is the first edition of CSA Z8002, Operation and maintenance of health care facilities. This Standard is part of the Z8000 Series of standards on health care facility design and construction, which includes
a) Z8000, Canadian health care facilities; and
b) Z8001, Commissioning of health care facilities.
This Standard describes the requirements, including quality system requirements, for the O & M of an HCF. It sets out specific requirements for
a) buildings and architectural systems;
b) site elements related to the building and its functions, including on-site access routes;
c) on-site utilities;
d) the building's mechanical, electrical, and information technology, and security systems;
e) life safety systems;
f) airborne isolation rooms, operating rooms, and specialized medical procedure rooms;
g) permanently installed equipment as specified in Clause 1.4; and
h) building services and interfaces for installed equipment, both medical and non-medical.
Note: The HCF should be aware of federal, provincial/territorial, and municipal regulatory requirements applying to O & M and life safety systems, in addition to relevant CSA standards.
This Standard establishes requirements for the HCF as a whole. It does not assign responsibilities to specific job titles or departments.
Note: HCFs vary widely in size, scope, and organization. This Standard sets out the essential O & M requirements for an HCF: it is expected that the HCF will develop the appropriate administrative structures and reporting relationships.
This Standard addresses the organization of, and the policies regarding, housekeeping and environmental services as they relate to O & M activities. It also includes requirements for the necessary coordination of O & M activities with other related HCF departments and functions.
Note: Examples of other departments and functions include security, biomedical engineering, and nursing.
This Standard addresses the operation and maintenance of permanently installed equipment used to support patient care (e.g., call systems, human waste disposal units). It also includes requirements for the O & M of interfaces between equipment and building systems (e.g., equipment docking and charging stations). It does not address the operation and maintenance of clinical equipment used for life support or therapeutic purposes (e.g., infusion pumps, anaesthetic workstations, and MRI machines).
1) There is not always a clear line between the services and interfaces that support clinical equipment [see Clause 1.1, Item (g)], and the clinical equipment itself. At a minimum, interfaces include physical space requirements and the use of utilities; however, there can be other connections (e.g., mechanical, electrical, computerization, telemetry, etc.). Problems can arise when different departments of the HCF each assume that the other is looking after a particular system. Among the tasks involved in planning an O & M program are to determine where the divisions are and then to document who is responsible for the different elements of the system.
2) In smaller facilities, O & M personnel or a department could have responsibility for equipment maintenance beyond the scope of this Standard. In that case, the person or department responsible for O & M should develop the appropriate expertise and consult relevant standards for these expanded duties (e.g., standards for biomedical engineering).
In this Standard, shall is used to express a requirement, i.e., a provision that the user is obliged to satisfy in order to comply with the standard; should is used to express a recommendation or that which is advised but not required; and may is used to express an option or that which is permissible within the limits of the standard.
Notes accompanying clauses do not include requirements or alternative requirements; the purpose of a note accompanying a clause is to separate from the text explanatory or informative material.
Notes to tables and figures are considered part of the table or figure and may be written as requirements.
Annexes are designated normative (mandatory) or informative (nonmandatory) to define their application.