Use of Cookies by CSA Group

This website uses web-enabled “Cookies”. A Cookie is a small data file that resides on your computer, mobile phone, or other portable device which allows CSA Group to identify users and to distinguish the session for the purpose of storing user preferences when you return to our website using the same computer and web browser. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

The table below explains the cookies we use and why.

Change cookie settings for this website

You can remove or block Cookies using the settings in your browser, but in some cases doing so may impact your ability to use the website. Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

Other personal information collected and stored.

We are obliged by law to protect your personal information. Personal information is any information that can be used to identify an individual as defined under the Data Protection Act 1998 (“DPA”). We collect information when you register your interest via the website or via email, such as your name, e-mail and other contact details or business requirements. We will only use your personal information to provide you with information about our products and services via telephone, email or post.

We do not sell, rent, or otherwise provide your personal information to third parties without your consent except where it is necessary to carry out your instructions (e.g. to put you in touch with our Banking or Marketing Partners or other authorised third parties) or where required by law.

We will process your personal information in accordance with the relevant provisions of the DPA and will not transfer your personal information outside the EEA.


We will use all reasonable endeavours to ensure that any of your personal information under our control is stored securely and safely in accordance with good industry practice. However, the internet is not 100% secure environment, we cannot ensure or warrant the security of any information you transmit via the website or email.

Subject access request

You can find out if we hold any personal information by making a “subject access request” under the DPA. Under the DPA, if we hold any of your personal information, you are entitled to ask us to tell you what that information is; why we are holding it, how it could be disclosed and let you have a copy of that information. To make a request to CSA Group for any personal information we may hold you need to put the request in writing addressing it the Data Controller, Legal & Compliance Team (Subject Access Request), at CSA Group registered office. Click here for further details. We will respond to you promptly as soon as we receive your request. Your request will be handled in accordance with the provisions under the DPA.