CSA ISO/IEC TR 19764:14 (R2024)

CSA Preface

Standards development within the Information Technology sector is harmonized with international standards development. Through the CSA Technical Committee on Information Technology (TCIT), Canadians serve as the Canadian Advisory Committee (CAC) on ISO/IEC Joint Technical Committee 1 on Information Technology (ISO/IEC JTC1) for the Standards Council of Canada (SCC), the ISO member body for Canada and sponsor of the Canadian National Committee of the IEC. Also, as a member of the International Telecommunication Union (ITU), Canada participates in the International Telegraph and Telephone Consultative Committee (ITU-T).

For brevity, this Standard will be referred to as CAN/CSA-ISO/IEC TR 19764 throughout.

This International Standard was reviewed by the TCIT under the jurisdiction of the Strategic Steering Committee on Information Technology and deemed acceptable for use in Canada. From time to time, ISO/IEC may publish addenda, corrigenda, etc. The TCIT will review these documents for approval and publication. For a listing, refer to the Current Standards Activities page at standardsactivities.csagroup.org. This Standard has been formally approved, without modification, by the Technical Committee and has been developed in compliance with Standards Council of Canada requirements for National Standards of Canada. It has been published as a National Standard of Canada by CSA Group.

Scope

This Technical Report (TR) defines a methodology and a guided check-list for evaluation of cultural adaptability in software, hardware and other information technology (IT) products. The check-list and guidelines are not only applicable to all IT products, but also can be expanded to meet the requirements of specific cultural environments.