Information technology — IT asset management — Part 1: IT asset management systems — Requirements (Adopted ISO/IEC 19770-1:2017, third edition, 2017-12)
Standards development within the Information Technology sector is harmonized with international standards development. Through the CSA Technical Committee on Information Technology (TCIT), Canadians serve as the SCC Mirror Committee (SMC) on ISO/IEC Joint Technical Committee 1 on Information Technology (ISO/IEC JTC1) for the Standards Council of Canada (SCC), the ISO member body for Canada and sponsor of the Canadian National Committee of the IEC. Also, as a member of the International Telecommunication Union (ITU), Canada participates in the International Telegraph and Telephone Consultative Committee (ITU-T).
For brevity, this Standard will be referred to as CAN/CSA-ISO/IEC 19770-1 throughout.
This Standard supersedes CAN/CSA-ISO/IEC 19770-1:13 (adopted ISO/IEC 19770-1:2012). At the time of publication, ISO/IEC 19770-1:2017 is available from ISO and IEC in English only. CSA Group will publish the French version when it becomes available from ISO and IEC.
This document specifies requirements for an IT asset management system within the context of the organization.
This document can be applied to all types of IT assets and by all types and sizes of organizations.
NOTE 1 This document is intended to be used for managing IT assets in particular, but it can also be applied to other asset types. It can be suitable, in whole or in part, for managing embedded software and firmware, however its use for these purposes has not been determined. It is not intended for managing information assets per se, i.e. it is not intended for managing information as an asset independent of hardware and software assets. Certain types of data and information are covered, such as data and information about IT assets in scope, and depending on how the scope is defined, it can cover digital information content assets. See the Introduction for an explanation about IT assets.
NOTE 2 This document does not specify financial, accounting, or technical requirements for managing specific IT asset types.
NOTE 3 For the purposes of this document, the term IT asset management system is used to refer to a management system for IT asset management.
This document is a discipline-specific extension of ISO 55001:2014, with changes, and is not a sector-specific application of that International Standard. ISO 55001:2014 is intended to be used for managing physical assets in particular, but it can also be applied to other asset types. This document specifies requirements for the management of IT assets which are additional to those specified in ISO 55001:2014. Conformance to this document does not imply conformance to ISO 55001:2014.
This document can be used by internal and external parties to assess the organization’s ability to meet the organization’s own IT asset management requirements.
1.2 Field of application
This document applies to IT asset management processes and can be implemented by organizations to achieve immediate benefits.
This document can be applied to all IT assets. For example, it can be applied to not only IT hardware but also to executable software (such as application programs and operating systems) and non-executable software (such as fonts and configuration information). It can be applied to all technological environments and computing platforms (e.g. virtualized software applications, on-premises or software-as-a-service; it is equally relevant in cloud computing as it is in legacy computing environments).
This document does not detail the IT asset management processes in terms of methods or procedures required to meet the requirements for outcomes of a process.
This document does not specify the sequence of steps an organization should follow to implement IT asset management.
This document does not detail documentation in terms of name, format, explicit content and recording media.