Information technology — Service management — Part 1: Service management system requirements (Adopted ISO/IEC 20000-1:2018, third edition, 2018-09)
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Items Included (5 Items)
Download a list of included itemsCSA ISO/IEC 20000-1:F19
Technologies de l'information — Gestion des services — Partie 1 : Exigences du système de management des services (norme ISO/IEC 27000:2018 adoptée, troisième édition, 2018-09)
- Active
- French
CSA ISO/IEC 20000-1:19
Information technology — Service management — Part 1: Service management system requirements (Adopted ISO/IEC 20000-1:2018, third edition, 2018-09)
- Active
- English
CAN/CSA-ISO/CEI 20000-1:F13 (C2017)
Technologies de l'information - Gestion des services - Partie 1 : Exigences du système de management des services (norme ISO/CEI 20000- 1:2011 adoptée, deuxième édition, 2011-04-15)
- Withdrawn
- French
CAN/CSA-ISO/IEC 20000-1:13 (R2017)
Information technology - Service management - Part 1: Service management system requirements (Adopted ISO/IEC 20000-1:2011, second edition, 2011- 04-15)
- Withdrawn
- English
CAN/CSA-ISO/IEC 20000-1-06 (R2011)
Information Technology - Service Management - Part 1: Specification (Adopted ISO/IEC 20000-1:2005, first edition, 2005-12-15)
- Withdrawn
- English