Our Customer Success team stands by its name, and exists to help you be successful!

We know that standards can be complicated. Finding the right solution to meet your needs sometimes requires help. We are here to help.

Our Standards Customer Success team can help you to find the standards, training or supplementary products that help meet your unique needs. We can also help you to navigate challenges that may arise and get your business back on track.



Monday – Friday
8:00am to 5:30pm EST

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Not looking for support for standards, training or supplementary products? Explore other ways to connect with CSA Group.


  • To understand your needs and provide effective solutions
  • To provide service that is courteous, fair and professional


  • Your time and opinion in a respectful manner
  • Your diversity and the communities in which you live


  • On our promises and exceed your expectations
  • Information that is accurate, clear and timely