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ISO/IEC 19086-3:2017
Information technology -- Cloud computing -- Service level agreement (SLA) framework -- Part 3: Core conformance requirements
SKU: iso_067547_163196
Published by ISO/IEC
Publication Year 2017
1 Edition
15 pages
Product Details
ISO/IEC 19086-3:2017 specifies the core conformance requirements for service level agreements (SLAs) for cloud services based on ISO/IEC 19086‑1 and guidance on the core conformance requirements. This document is for the benefit of and use by both cloud service providers and cloud service customers.
ISO/IEC 19086-3:2017 does not provide a standard structure that would be used for cloud SLAs.