This is the second edition of CAN/CSA-ISO 9000, Quality management systems - Fundamentals and vocabulary, which is an adoption without modification of the identically titled ISO (International Organization for Standardization) Standard 9000 (third edition, 2005-09-15). It supersedes the first edition, published in 2000 as CAN/CSA-ISO 9000 (adopted ISO 9000:2000).
This International Standard describes fundamentals of quality management systems, which form the subject of the ISO 9000 family, and defines related terms.
This International Standard is applicable to the following:
a) organizations seeking advantage through the implementation of a quality management system;
b) organizations seeking confidence from their suppliers that their product requirements will be satisfied;
c) users of the products;
d) those concerned with a mutual understanding of the terminology used in quality management (e.g. suppliers, customers, regulators);
e) those internal or external to the organization who assess the quality management system or audit it for conformity with the requirements of ISO 9001 (e.g. auditors, regulators, certification/registration bodies);
f) those internal or external to the organization who give advice or training on the quality management system appropriate to that organization;
g) developers of related standards.