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This Guideline explains the application of ergonomics/human factors in office systems: the importance of fitting the workplace to the user, basic concepts in ergonomics as related to equ ipment, furniture, and work organization, and the effect of selected environmental conditions.
It is important to note that CSA Guidelines suggest recommended practices and are not mandatory. Guidelines tend to be used when a topic is wide in scope and it is difficult to offer specifications for every condition.
The objective in writing this Guideline has been to provide a document that will assist office users to choose and configure furniture and equipment, to assess environmental conditions, and to optimize job design. The term office users is meant to include not only anyone who uses an office but also those who manage or monitor office systems, eg, office managers, facility managers, and purchasing agents.
Given the scope and intended readership of this Guideline, extensive technical discussions of the research literature, complex formulae, and difficult measurement methods have been avoided. However, Appendix C provides references for readers who want more technical information on various subjects.
Structure of This Guideline
This Guideline has three major parts:
(a) Clause 3 describes the concept of ergonomics;
(b) Clauses 4 to 9 contain recommended practices (each clause explains the basic concepts, identifies general requirements, and makes specific recommendations);
(c) Clause 10 suggests an approach to analyzing any office environment in terms of the features discussed in the body of this Guideline.
Application of This Guideline
This Guideline may be used as a reference document whenever a change is planned in an office system or to review existing conditions with the object of improving office conditions or organizational effectiveness.