Product List
CAN/CSA-ISO/IEC 20000-6:18
- English
- Published in 2018
- Published by CSA Group
- Subscription Available
CAN/CSA-ISO/IEC TR 20000-12:18 (R2022)
Information technology — Service management — Part 12: Guidance on the relationship between ISO/IEC 20000-1:2011 and service management frameworks: CMMI-SVC (Adopted ISO/IEC TR 20000-12:2016, first edition, 2016-10-01)
- English
- Published in 2018
- Reaffirmed in 2022
- Published by CSA Group
- Subscription Available
CSA B480:02 (R2022)
- English, French
- Published in 2002
- Reaffirmed in 2022
- Published by CSA Group
- Subscription Available
CSA B480:02 (R2022) (LARGE PRINT)
- English, French
- Published in 2002
- Reaffirmed in 2022
- Published by CSA Group
CSA B659:08 (R2022)
Inclusive design for an aging population
- English, French
- Published in 2008
- Reaffirmed in 2022
- Published by CSA Group
- Subscription Available
CSA ISO/IEC 20000-10:19
Information technology — Service management — Part 10: Concepts and vocabulary (Adopted ISO/IEC 20000-10:2018, first edition, 2018-09)
- English, French
- Published in 2019
- Published by CSA Group
- Subscription Available
CSA ISO/IEC 20000-1:19
Information technology — Service management — Part 1: Service management system requirements (Adopted ISO/IEC 20000-1:2018, third edition, 2018-09)
- English, French
- Published in 2019
- Published by CSA Group
- Subscription Available
CSA ISO/IEC 20000-2:20
Information technology - Service management - Part 2: Guidance on the application of service management systems (Adopted ISO/IEC 20000-2:2019, third edition, 2019-08)
- English, French
- Published in 2020
- Published by CSA Group
- Subscription Available
CSA ISO/IEC 20000-2A:20
Amendment 1:2021 to CSA ISO/IEC 20000-2:20, Information technology - Service management - Part 2: Guidance on the application of service management systems - Amendment 1 (Adopted amendment 1:2020 to ISO/IEC 20000-2:2019)
- English
- Published in 2021
- Published by CSA Group
CSA ISO/IEC 20000-3:20
Information technology — Service management — Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1 (Adopted ISO/IEC 20000-3:2019, second edition, 2019-08)
- English, French
- Published in 2020
- Published by CSA Group
- Subscription Available
CSA ISO/IEC 27013:22
Information security, cybersecurity and privacy protection — Guidance on the integrated implementation of ISO/IEC 27001 and ISO/IEC 20000-1 (Adopted ISO/IEC 27013:2021, third edition, 2021-11)
- English
- Published in 2022
- Published by CSA Group
- Subscription Available
CSA ISO/IEC TR 20000-5:15 (R2019)
Information technology - Service management - Part 5: Exemplar implementation plan for ISO/IEC 20000-1 (Adopted ISO/IEC TR 20000-5:2013, second edition, 2013-11-01)
- English
- Published in 2015
- Reaffirmed in 2019
- Published by CSA Group
- Subscription Available
CSA ISO/IEC TR 20000-7:20
Information technology — Service management — Part 7: Guidance on the integration and correlation of ISO/IEC 20000-1:2018 to ISO 9001:2015 and ISO/IEC 27001:2013 (Adopted ISO/IEC TR 20000-7:2019, first edition, 2019-07)
- English
- Published in 2020
- Published by CSA Group
- Subscription Available
CSA ISO/IEC TS 20000-11:22
Information technology — Service management — Part 11: Guidance on the relationship between ISO/IEC 20000-1 and service management frameworks: ITIL® (Adopted ISO/IEC 20000-11:2021, first edition, 2021-08)
- English
- Published in 2022
- Published by CSA Group
- Subscription Available
CSA Z24510:10 (R2019)
Activities relating to drinking water and wastewater services - Guidelines for the assessment and for the improvement of the service to users (Adopted ISO 24510:2007, first edition, 2007-12-01, with Canadian deviations)
- English, French
- Published in 2010
- Reaffirmed in 2019
- Published by CSA Group
- Subscription Available
IEC SRD 63219:2022
- English
- Published in 2022
- Published by IEC
IEC SRD 63234-1:2020
- English
- Published in 2020
- Published by IEC
IEC SRD 63234-2:2020
- English
- Published in 2020
- Published by IEC
ISO 10377:2013
- English, French
- Published in 2013
- Published by ISO
ISO 10393:2013
- English
- Published in 2013
- Published by ISO