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Codes & Standards
CSA Z24510:10 (R2019)
Activities relating to drinking water and wastewater services - Guidelines for the assessment and for the improvement of the service to users (Adopted ISO 24510:2007, first edition, 2007-12-01, with Canadian deviations)
- English, French
- Published in 2010
- Reaffirmed in 2019
- Published by CSA Group
- Subscription Available
Codes & Standards - Purchase
ISO 10377:2013
Consumer product safety -- Guidelines for suppliers
- English, French
- Published in 2013
- Published by ISO
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ISO 10393:2013
Consumer product recall -- Guidelines for suppliers
- English
- Published in 2013
- Published by ISO
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ISO 10667-1:2020
Assessment service delivery — Procedures and methods to assess people in work and organizational settings — Part 1: Requirements for the client
- English
- Published in 2020
- Published by ISO
Codes & Standards - Purchase
ISO 10667-2:2020
Assessment service delivery — Procedures and methods to assess people in work and organizational settings — Part 2: Requirements for service providers
- English
- Published in 2020
- Published by ISO
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ISO 11107:2009
Recreational diving services -- Requirements for training programmes on enriched air nitrox (EAN) diving
- English
- Published in 2009
- Published by ISO
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ISO 11121:2017
Recreational diving services -- Requirements for introductory programmes to scuba diving
- English, French
- Published in 2017
- Published by ISO
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ISO 13009:2015
Tourism and related services -- Requirements and recommendations for beach operation
- English, French
- Published in 2015
- Published by ISO
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ISO 13289:2011
Recreational diving services -- Requirements for the conduct of snorkelling excursions
- English
- Published in 2011
- Published by ISO
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ISO 13293:2012
Recreational diving services -- Requirements for gas blender training programmes
- English, French
- Published in 2012
- Published by ISO
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ISO 13687-1:2017
Tourism and related services -- Yacht harbours -- Part 1: Minimum requirements for basic service level harbours
- English, French
- Published in 2017
- Published by ISO
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ISO 13687-2:2017
Tourism and related services -- Yacht harbours -- Part 2: Minimum requirements for intermediate service level harbours
- English
- Published in 2017
- Published by ISO
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ISO 13687-3:2017
Tourism and related services -- Yacht harbours -- Part 3: Minimum requirements for high service level harbours
- English
- Published in 2017
- Published by ISO
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ISO 13810:2022
Tourism and related services — Visits to industrial, natural, cultural and historical sites — Requirements and recommendations
- English
- Published in 2022
- Published by ISO
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ISO 13970:2011
Recreational diving services -- Requirements for the training of recreational snorkelling guides
- English
- Published in 2011
- Published by ISO
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ISO 14452:2012
Network services billing -- Requirements
- English, French
- Published in 2012
- Published by ISO
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ISO 14785:2014
Tourist information offices -- Tourist information and reception services -- Requirements
- English, French
- Published in 2014
- Published by ISO
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ISO 17679:2016
Tourism and related services — Wellness spa — Service requirements
- English, French
- Published in 2016
- Published by ISO
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ISO 17680:2015
Tourism and related services -- Thalassotherapy -- Service requirements
- English
- Published in 2015
- Published by ISO
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ISO 18065:2015
Tourism and related services -- Tourist services for public use provided by Natural Protected Areas Authorities -- Requirements
- English, French
- Published in 2015
- Published by ISO
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ISO 18295-1:2017
Customer contact centres -- Part 1: Requirements for customer contact centres
- English, French
- Published in 2017
- Published by ISO
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ISO 18295-2:2017
Customer contact centres -- Part 2: Requirements for clients using the services of customer contact centres
- English, French
- Published in 2017
- Published by ISO
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ISO 18513:2021
Tourism services — Hotels and other types of tourism accommodation — Vocabulary
- English, French
- Published in 2021
- Published by ISO
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ISO 20245:2017
Cross-border trade of second-hand goods
- English
- Published in 2017
- Published by ISO
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ISO 20410:2017
Tourism and related services — Bareboat charter — Minimum service and equipment requirements
- English, French
- Published in 2017
- Published by ISO
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ISO 20488:2018
Online consumer reviews -- Principles and requirements for their collection, moderation and publication
- English, French
- Published in 2018
- Published by ISO
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ISO 20771:2020
Legal translation — Requirements
- English, French
- Published in 2020
- Published by ISO
Codes & Standards - Purchase
ISO 21041:2018
Guidance on unit pricing
- English
- Published in 2018
- Published by ISO
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ISO 21101:2014
Adventure tourism -- Safety management systems -- Requirements
- English, French
- Published in 2014
- Published by ISO
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ISO 21102:2020
Adventure tourism — Leaders — Personnel competence
- English
- Published in 2020
- Published by ISO
Codes & Standards - Purchase
ISO 21103:2014
Adventure tourism -- Information for participants
- English, French
- Published in 2014
- Published by ISO
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ISO 21406:2020
Tourism and related services — Yacht harbours — Essential requirements for luxury harbours
- English
- Published in 2020
- Published by ISO
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ISO 21416:2019
Recreational diving services — Requirements and guidance on environmentally sustainable practices in recreational diving
- English, French
- Published in 2019
- Published by ISO
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ISO 21417:2019
Recreational diving services — Requirements for training on environmental awareness for recreational divers
- English, French
- Published in 2019
- Published by ISO
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ISO 21426:2018
Tourism and related services — Medical spas — Service requirements
- English, French
- Published in 2018
- Published by ISO
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ISO 21620:2021
Tourism and related services — Heritage hotels — Equipment and service requirements
- English
- Published in 2021
- Published by ISO
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ISO 21621:2021
Tourism and related services — Traditional restaurants — Visual aspects, decoration and services
- English
- Published in 2021
- Published by ISO
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ISO 22059:2020
Guidelines on consumer warranties/guarantees
- English
- Published in 2020
- Published by ISO
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ISO 22458:2022
Consumer vulnerability — Requirements and guidelines for the design and delivery of inclusive service
- English
- Published in 2022
- Published by ISO
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ISO 22483:2020
Tourism and related services — Hotels — Service requirements
- English
- Published in 2020
- Published by ISO
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ISO 22525:2020
Tourism and related services — Medical tourism — Service requirements
- English
- Published in 2020
- Published by ISO
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ISO 22876:2021
Tourism and related services — Bareboat charter — Supplementary charter services and experiences
- English, French
- Published in 2021
- Published by ISO
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ISO 23412:2020
Indirect, temperature-controlled refrigerated delivery services — Land transport of parcels with intermediate transfer
- English, French
- Published in 2020
- Published by ISO
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ISO 24513:2019
Service activities relating to drinking water supply, wastewater and stormwater systems — Vocabulary
- English, French
- Published in 2019
- Published by ISO
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ISO 24518:2015
Activities relating to drinking water and wastewater services -- Crisis management of water utilities
- English
- Published in 2015
- Published by ISO
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ISO 24521:2016
Activities relating to drinking water and wastewater services — Guidelines for the management of basic on-site domestic wastewater services
- English, French
- Published in 2016
- Published by ISO
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ISO 24523:2017
Service activities relating to drinking water supply systems and wastewater systems -- Guidelines for benchmarking of water utilities
- English, French
- Published in 2017
- Published by ISO