Codes and Standards Codes and Standards

ISO/IEC TS 20000-16:2025

Information technology — Service management — Part 16: Guidance on sustainability within a service management system based on ISO/IEC 20000-1
Published: 2025, ISO/IEC
Associated Standard: ISO/IEC TS 20000-16
Language: English
Format: PDF

IWA 49:2025

Child-friendly multidisciplinary and interagency response services for children who are victims of violence — Requirements and recommendations
Published: 2025, ISO
Associated Standard: IWA 49
Language: English
Format: PDF
Codes and Standards Codes and Standards

ISO/IEC TR 20000-17:2024

Information technology — Service management — Part 17: Scenarios for the practical application of service management systems based on ISO/IEC 20000-1:2018
Published: 2024, ISO/IEC
Associated Standard: ISO/IEC TR 20000-17
Language: English
Format: PDF
Codes and Standards Codes and Standards

ISO/IEC TS 20000-15:2024

Information technology — Service management — Part 15: Guidance on the application of Agile and DevOps principles in a service management system
Published: 2024, ISO/IEC
Associated Standard: ISO/IEC TS 20000-15
Language: English
Format: PDF
Amendments, Redlines, Supplementary Amendments, Redlines, Supplementary

ISO/IEC 20000-1:2018/Amd 1:2024

Information technology — Service management — Part 1: Service management system requirements — Amendment 1: Climate action changes
Published: 2024, ISO/IEC
Associated Standard: ISO/IEC 20000-1
Language: English, French
Format: PDF
Amendments, Redlines, Supplementary Amendments, Redlines, Supplementary

ISO/IEC 27013:2021/Amd 1:2024

Information security, cybersecurity and privacy protection — Guidance on the integrated implementation of ISO/IEC 27001 and ISO/IEC 20000-1 — Amendment 1
Published: 2024, ISO/IEC
Associated Standard: ISO/IEC 27013
Language: English
Format: PDF
Codes and Standards Codes and Standards

ISO 13611:2024

Interpreting services — Community interpreting — Requirements and recommendations
Published: 2024, ISO
Associated Standard: ISO 13611
Language: English, French
Format: PDF
Codes and Standards Codes and Standards

ISO/IEC TS 20000-14:2023

Information technology — Service management — Part 14: Guidance on the application of Service Integration and Management to ISO/IEC 20000-1
Published: 2023, ISO/IEC
Associated Standard: ISO/IEC TS 20000-14
Language: English
Format: PDF
Codes and Standards Codes and Standards

ISO/TS 23301:2023

STEP geometry visualization services
Published: 2023, ISO
Associated Standard: ISO/TS 23301
Language: English
Format: PDF
Codes and Standards Codes and Standards

ISO 23629-9:2023

UAS traffic management (UTM) — Part 9: Interface between UTM service providers and users
Published: 2023, ISO
Associated Standard: ISO 23629-9
Language: English
Format: PDF
Codes and Standards Codes and Standards

ISO 31101:2023

Robotics — Application services provided by service robots — Safety management systems requirements
Published: 2023, ISO
Associated Standard: ISO 31101
Language: English
Format: PDF
Codes and Standards Codes and Standards

CSA ISO/IEC TS 20000-11:22

Information technology — Service management — Part 11: Guidance on the relationship between ISO/IEC 20000-1 and service management frameworks: ITIL® (Adopted ISO/IEC 20000-11:2021, first edition, 2021-08)

Published: 2022, CSA Group
Associated Standard: ISO/IEC TS 20000-11
Language: English
Format: PDF
Codes and Standards Codes and Standards

CSA ISO/IEC 27013:22

Information security, cybersecurity and privacy protection — Guidance on the integrated implementation of ISO/IEC 27001 and ISO/IEC 20000-1 (Adopted ISO/IEC 27013:2021, third edition, 2021-11)

Published: 2022, CSA Group
Associated Standard: ISO/IEC 27013
Language: English
Format: PDF
Codes and Standards Codes and Standards

ISO 23629-12:2022

UAS traffic management (UTM) — Part 12: Requirements for UTM service providers
Published: 2022, ISO
Associated Standard: ISO 23629-12
Language: English
Format: PDF
Codes and Standards Codes and Standards

ISO 23155:2022

Interpreting services — Conference interpreting — Requirements and recommendations
Published: 2022, ISO
Associated Standard: ISO 23155
Language: English, French
Format: PDF
Codes and Standards Codes and Standards

ISO/IEC TS 20000-5:2022

Information technology — Service management — Part 5: Implementation guidance for ISO/IEC 20000-1
Published: 2022, ISO/IEC
Associated Standard: ISO/IEC TS 20000-5
Language: English
Format: PDF
Codes and Standards Codes and Standards

ISO/IEC TS 20000-11:2021

Information technology — Service management — Part 11: Guidance on the relationship between ISO/IEC 20000-1 and service management frameworks: ITIL®
Published: 2021, ISO/IEC
Associated Standard: ISO/IEC TS 20000-11
Language: English
Format: PDF
Codes and Standards Codes and Standards

ISO/IEC 27013:2021

Information security, cybersecurity and privacy protection — Guidance on the integrated implementation of ISO/IEC 27001 and ISO/IEC 20000-1
Published: 2021, ISO/IEC
Associated Standard: ISO/IEC 27013
Language: English
Format: PDF
Amendments, Redlines, Supplementary Amendments, Redlines, Supplementary

CSA ISO/IEC 20000-2A:20

Amendment 1:2021 to CSA ISO/IEC 20000-2:20, Information technology - Service management - Part 2: Guidance on the application of service management systems - Amendment 1 (Adopted amendment 1:2020 to ISO/IEC 20000-2:2019)

Published: 2021, CSA Group
Associated Standard: ISO/IEC 20000-2A
Language: English
Format: PDF
Codes and Standards Codes and Standards

CSA ISO/IEC TR 20000-7:20

Information technology — Service management — Part 7: Guidance on the integration and correlation of ISO/IEC 20000-1:2018 to ISO 9001:2015 and ISO/IEC 27001:2013 (Adopted ISO/IEC TR 20000-7:2019, first edition, 2019-07)

Published: 2020, CSA Group
Associated Standard: ISO/IEC TR 20000-7
Language: English
Format: PDF