CSA International and Danby Products Ltd., in Conjunction with W.C. Wood Company, Announce the Voluntary Retrofit of Automatic Defrost Upright Freezers and Single Door All-Refrigerators

CSA International, in co-operation with Danby Products and W. C. Wood Company, announces a voluntary retrofit of approximately 3,000 Danby and Danby Designer brand Automatic Defrost Upright Freezers and Automatic Defrost All-Refrigerators. These products were manufactured between September 2002 and February 2004 under Danby model numbers DFF1708W, DUF1704W and DUF1700W.

The defrost heater in some units can fail and cause the heater element to become exposed, resulting in a potential shock hazard. A failure can also result in deformation, melting, or burning of the interior food liner. There have been no reports of injury involving these units and this free in-home retrofit is being conducted to prevent the possibility of injury.

The affected products are the Automatic Defrost 17 cubic foot Upright Food Freezer and the 17 cubic foot Single Door Automatic Defrost All-Refrigerator.

Danby Products Ltd. of Guelph, Ontario is conducting the free in-home retrofit program to eliminate the potential for electrical shock. The frost-free freezers and frost-free refrigerators were manufactured between September 2002 and February 2004. The product model numbers are listed below: 

Product Model Numbers Date of Manufacture
17 cubic foot Auto-defrost Upright Freezer or Convertible Freezer DUF1704* DUF1700W 200209 (September 2002) through200402 (February 2004)
17 cubic foot Auto-defrost All-Refrigerator or Convertible Refrigerator DFF1708*
*May have other letters or numbers following. This information can be found on the CSA Marking Plate located on the inside wall of the product.

Consumers who have purchased a similar unit prior to September 2002, are not affected by this retrofit program.

Consumers who are on record, from Product Registration or Warranty cards, as having purchased one or more of these products will be contacted by telephone or mail. Consumers who have not been contacted, or who have questions regarding these products or the free in-home retrofit, are encouraged to call the recall hot line toll free at Danby Products 1-800-263-2629 or visit www.danby.com  to confirm if their product is subject to this retrofit program.

CSA International is a provider of product testing and certification services for electrical, mechanical, plumbing, gas and a variety of other products. Recognized in the U.S., Canada and around the world, CSA’s marks appear on billions of products worldwide. CSA International is a division of CSA Group, which also includes: CSA, a developer of standards and codes; and OnSpeX for consumer product evaluation services. CSA International can be found online at www.csa-international.org.

Upright Freezer