Title page of the What We Heard Report from the consultation session with 2SLGBTQI+ CommunityOn August 19, 2021, CSA Group hosted a consultation session with members of the 2SLGBTQI+ community to listen to their feedback on topics related to the development of CSA Z8004.

The breakout room discussions focused on how operational and design aspects of long-term care —including approaches to infection prevention and control (IPAC)— can be more inclusive of the 2SLGBTQI+ community.



The following themes emerged from the consultation:

  • Equity, diversity, and inclusion
  • Policies and procedures
  • Training and education
  • Bedroom and bathroom design
  • Environmental design
  • Technology

Production of this report has been made possible through a financial contribution from Health Canada. The views expressed in the report do not necessarily represent the views of Health Canada.

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