In addition to product certification, CSA Group’s product evaluation services assist manufacturers through every phase of the product development cycle, from pre-production to post-purchase. We will provide you with a full range of evaluation services that deliver crucial data you need to make informed decisions. These services help you deliver products that live up to retailer expectations, and help retailers provide products that perform as advertised.
Supply chain optimization
Let CSA Group’s product evaluation services help optimize your supply chain:
Pre-production evaluations – We help you determine the relevant applicable safety standards, regulations and codes during the development cycle. We will provide you with detailed written specifications for existing products based on materials, physical characteristics, features, packaging attributes and safety and regulatory requirements.
Factory audits – To help you better understand the manufacturing facilities you are working with around the globe, we will provide a range of factory audits including first article reviews, ISO 9001, social compliance and C-TPAT regulations for manufacturers.
Performance evaluation services – We provide performance testing and claim verification services to standards, regulations and proprietary test protocols for both product and packaging.
- Claim verification services – As an independent third-party testing agency, we help verify your product claims with services that include destructive, actual use and life cycle testing.
- Performance verification/testing – We will provide you with third-party verification testing using custom protocols, to help ensure your products live up to end-user expectations and performance standards.
- Environmental testing – CSA Group laboratories are equipped with ultraviolet light chambers, corrosion chambers and other equipment to test your products for performance and durability under various environmental conditions such as high temperature or humidity.
- Benchmarking/Product line reviews – CSA Group’s comparative product testing evaluates one product against another.
Shipment inspections – Our inspection services cover the entire shipping process including in-process, pre-shipment, container loading and landing inspections.
Post-purchase evaluations – CSA Group will provide you with post-purchase evaluations including product return, recall and failure analysis.