In cooperation with CSA International, Wolf Range Co. Inc. of Compton, CA and Wolf Appliance Co. LLC, of Fitchburg, WI, are announcing a corrective action program to repair about 1400 residential gas ranges in Canada. Wolf Appliance Co. acquired the product line in January 2000. Delayed ignition of gas in the ovens and broilers can put consumers at risk of burn injuries and fires. The firms are aware of three incidents of delayed ignition involving these ranges, including two reports of consumers getting their eyebrows singed.
These gas ranges were sold under the Wolf® and Wolf Gourmet® brand names, which are written on the front of the ranges. These are 30-inch, 36-inch, 48-inch and 60-inch natural gas and LP gas ranges with the following serial numbers: 60-10000000 through 60-1099999 and 11000957 through 11006106. In most units, the serial number is located on the left side of the range beneath the removable burner pan on the range top. On some 48-inch models, the serial number is located in the same area on the right side. The ranges were either stainless steel or black steel.
Kitchen designers and appliance stores sold these ranges nationwide from January 1996 through June 2001.
Consumers should immediately stop using the oven and broiler on these units and call to arrange for a free in-home repair. Consumers who purchased the range before January 1, 2000 should call Wolf Range Co. toll-free at (866) 674-3554 between 8 a.m. and 5 p.m. MT Monday through Friday. Consumers who purchased the range on or after January 1, 2000 should call Wolf Appliance Co. toll-free at (800) 332-9513 between 7 a.m. and 7 p.m. CT Monday through Friday. Consumers who are unsure of the date of purchase can call either number and the operator will help them determine which firm to contact.