CSA International and Dell Announce a Voluntary Recall of Notebook Computer Batteries

December 23, 2005

In cooperation with CSA International, Dell Inc., of Round Rock, Texas is voluntarily recalling approximately 1500 Dell notebook computer batteries that were sold to customers in Canada from October 5, 2004 through October 13, 2005. The batteries can overheat and may pose a fire risk.

Dell has received three reports of batteries overheating in the USA resulting in minor damage to surfaces and objects in direct contact with the unit. No injuries have been reported.

The recalled batteries were sold with the following Dell notebook computers:

  • Latitude™ D410, D505, D510, D600, D610, D800, D810;
  • Inspiron™ 510M, 600M, 6000, 8600, 9200, 9300, XPS Gen 2;
  • and Dell Precision™ M20 and M70 mobile workstations.

The batteries were also sold separately, including as secondary batteries in its catalog and on its Website and in response to service calls as replacements. The batteries insert into the battery bay located on the underside of the notebook. “Dell” and “Made in Japan” or “Made in China” are stamped on the batteries. The identification number for each battery appears on a white sticker. Customers should have this number available when they contact Dell to determine if their battery is part of the recall.

Customers should contact Dell to determine if their notebook computer battery is part of this recall. If it is, customers should immediately stop using the battery as a power source for their notebook computer. Dell will provide a free replacement battery.

For additional information, contact Dell toll-free at (866) 342-0011 between 8 a.m. and 5 p.m. CT, Monday through Friday, visit the firm’s web site at www.dellbatteryprogram.com , or write to: Dell Inc., Attention: Battery Program, 9701 Metric Blvd., Suite 200 Austin, Texas 78758.

CSA International is a provider of product testing and certification services for electrical, mechanical, plumbing, gas and a variety of other products. Recognized in the U.S., Canada and around the world, CSA’s marks appear on billions of products worldwide. CSA International is a division of CSA Group, which also includes: CSA, a developer of standards and codes; and OnSpeX for consumer product evaluation services. CSA International can be found online at www.csa-international.org.

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Notebook Computer Batteries
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